Due to current government changes regarding mask mandates, as of March 21st 2022, we have updated our policies accordingly. 

We will not require masks to be worn within the hospital, but we do recommend mask use during appointments due to limited ventilation in examination rooms and close contact when handling pets.  We will supply masks to those who wish to wear one. We will still allow only ONE client to accompany their pet during their appointment due to the limited space in our exam rooms.

 We have our door open for food and medication pick up as well as specimen drop offs. Please click on the link below to read more about our policy changes and what to expect when you arrive.   (LINK to current procedure page)

Thank you,

The Gateway Pet Hospital Team


An update from our practice on COVID-19

To help prevent the spread of novel coronavirus, and continue servicing all clients, we’ve compiled some online resources to help us navigate the next few weeks. Please check back regularly and click on the link below for our frequent Facebook updates.

Gateway Pet Hospital’s COVID-19 Protocols >

Pet Health Checker

Use Pet Health Checker to help you decide if your pet’s symptoms require immediate attention or if you should continue to monitor those symptoms at home.

Pet Health Checker

Covid-19 office hours

Monday 8:00am – 7:00pm

Tuesday 8:00am – 7:00pm

Wednesday 8:00am – 7:00pm

Thursday 8:00am – 7:00pm

Friday 8:00am – 7:00pm

Saturday 9:00am – 4:00p

Sundays 9:00am- 1:00pm

Our Facebook

Welcome to Gateway Pet Hospital

Your experts in compassionate care, here for you and your pet every step of the way

We always welcome new clients as well as returning clients with new pets. We do our very best to accommodate you and your pet, especially in urgent situations, while still maintaining the high quality of care and service that our clients have come to expect.

Our Veterinary Services







Pet Health Resources

We are committed to providing you with the latest in pet health information. This information is for educational purposes only to help you understand your pet’s healthcare needs. Please contact us directly for specific concerns about your pet.

Pet Health Library

Pet Health Checker

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Our Veterinarians

Dr. Nina Lepp


Dr. Nina lives in Kitchener with her husband Jason, daughter Audrey, and son Henrik. She has recently added to her family a 2-year-old rescued brown tabby named Delilah, a ravishing red tabby named Monty, and a shepherd cross named Trixie. She completed her undergraduate degree at the University of Guelph and graduated from the Ontario Veterinary College in 2002.

She loves coming to work and can often be seen researching information to help give the best care to her animal patients and their families. Her interests include veterinary cardiology and ophthalmology.

In her spare time, Nina enjoys spending time with her family, camping, skiing, and travelling. Honk and wave if you see her driving around in the Gateway Pet Hospital Matrix!

Dr. Stephanie Thompson


Dr. Stephanie graduated from Ontario Veterinary College in 2004. Later that year, she moved to British Columbia with her husband Chad. She practiced mixed animal medicine on a remote island for a year, before settling down to work in a busy small animal practice in North Vancouver. In 2009, she and her husband travelled around the world for a year, volunteering her veterinary services in several of the 24 countries she visited.

Stephanie and Chad moved "home” to the Kitchener/Waterloo area in 2011 to be closer to family while they raise their two young children, Colton and Penelope. Their 90lb Mixed Breed dog, Nala, has been along for the ride for the past 4 years. She is well loved by the whole family…except when she "wags” the kids in the face!

Dr. Stephanie is passionate about preventative medicine (let’s catch these problems before they start!). She enjoys dentistry, surgery, and pain management. In her spare time, she loves running, skiing, hockey, camping and travelling.

Dr. Barb Burland


Dr. Barb lives in Mannheim with her husband Morris and sons, William and Matthew. Her furry family consists of two dogs, a standard poodle named Oatie and a golden doodle named Buddy. Due to family allergies she has to limit her quality time with cats to time spent at Gateway. She completed her undergraduate degree at the University of Guelph and graduated from the Ontario Veterinary College in 1997.

Barb loves ultrasound and surgery and enjoys challenging cases. She will do the best she can to help your pet while taking into consideration individual circumstances.

In her spare time, Barb enjoys spending time with her family which includes spectating at soccer, baseball and hockey games. She also enjoys running, biking, horseback riding, gardening and travelling.

Meet Our Team

Grooming Services

Gateway Pet Hospital is pleased to offer full grooming services for your dog. Please call our office and ask for Dana in grooming!
Learn More

Have a Question? Need to book an appointment?

Connect with us and one of our team members will be happy to assist you.
Contact Us

4391 King St E
Kitchener, ON N2P 2G1

Ph: (519) 653-1003
Fx: (519) 653-1320

[email protected]

Hours of Operation

Monday 8:00am – 7:00pm

Tuesday 8:00am – 7:00pm

Wednesday 8:00am – 7:00pm

Thursday 8:00am – 7:00pm

Friday 8:00am – 7:00pm

Saturday 9:00am – 4:00p

Open Sundays starting February 7th 2021 9:00am -1:00pm


For all after-hours emergencies please call Emergency Clinic of Waterloo Region at  (519) 650-1617